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Deposit Policy

You're ordering from next season, and producing your made-to-order piece will take several weeks. You pay half when you order, then half when it arrives. If it's not quite what you were looking for, you can return it for a full refund.

For preorder trunkshow items, a non-refundable 50% deposit will be collected upfront. The remaining 50% will be collected at the time of shipment. While preorders may not be canceled, they may be returned for a full refund within 30 days of delivery- view our return policy

*all preorder deposits are non-refundable EXCEPT in the following circumstances

  • Manufacturer dropped selected style and item will not be produced
  • Spade Eleven is unable to fulfill the order

if one of the above circumstances are met, a full refund will be issued.